Refund policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange. If your item was part of a sale or clearance, that is final sale. Unfortunately, no exceptions. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not receive a credit.
Any item that is returned more than 14 days after delivery will not receive credit. 

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shopladybyrdboutique@yahoo.com and send your item to: Lady Byrd Boutique, 1201 Dekalb Pike , Blue Bell PA 19422, United States.

Shipping
To return your product, you should mail your product to: Lady Byrd Boutique, 1201 Dekalb Pike , Blue Bell PA 19422, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.